okbajee15 Privacy Policy
Your personal information is of the highest importance to us. This policy describes how okbajee15 collects, uses, and keeps your information secure.
This privacy policy applies to all users of the okbajee15 platform. By using our website or services, you are considered to have accepted the terms of this policy. Please read this document carefully.
Introduction and Purpose
okbajee15 is a trusted online gaming and betting platform in Bangladesh. We are fully committed to protecting the privacy of our users. The purpose of this privacy policy is to clearly inform you which information we collect, how it is used, with whom it may be shared, and what steps we take to protect your information.
When you register on our platform, use your account, or access any service, you share certain information with okbajee15. We use this information only for necessary purposes and do not sell it to third parties without your permission.
Information We Collect
okbajee15 may collect your information in various ways. The types of information collected are described in detail below:
2.1 Information You Provide Directly
When you register on our platform or create an account, the following information is collected:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Payment method information (such as bKash, Nagad, Rocket, Upay, or bank account number)
- Any other information provided directly by the user
2.2 Automatically Collected Information
Some information is collected automatically when you visit our website:
- IP address and device type
- Browser type and version
- Time spent on the website and details of pages viewed
- Cookie and cache data
- Access logs and traffic data
2.3 Transaction Information
All information related to deposits, withdrawals, and gaming activity is stored. This includes deposit amounts, withdrawal history, betting records, and payment channel details.
Purpose of Information Use
The collected information is used for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Identity Verification: To prevent fraud and verify age (only those aged 21 and above may open an account).
- Payment Processing: To ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Support: To provide assistance and resolve issues through 24/7 live chat.
- Platform Improvement: To analyze user experience and improve service quality.
- Legal Compliance: To retain information necessary for complying with applicable laws and regulations.
- Security: To prevent unauthorized access to accounts and fraud.
- Promotional Communication: To inform you about bonuses and offers, based on your consent.
Information Sharing and Third Parties
okbajee15 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Information may be shared with trusted partners who assist in providing essential services such as payment processing, technical operations, and security monitoring. These partners receive information only for specific tasks and are also bound by strict confidentiality agreements.
4.2 Legal Requirements
okbajee15 may be required to provide necessary information in order to comply with court orders, legal investigations, or lawful directives from government authorities.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will make every effort to notify you in advance.
Important: Game providers such as Pragmatic Play, Spribe, or JILI may receive limited information as needed to operate the games. Each of them operates under their own privacy policy.
Information Protection and Security
okbajee15 applies industry-standard technical and organizational measures to protect your personal information. The key elements of our security framework are:
- SSL Encryption: All data transmitted on our website is protected through SSL (Secure Sockets Layer) encryption.
- Encrypted Database: Stored personal information is kept in encrypted databases.
- Access Control: Only authorized staff may view user information for specific needs.
- Regular Security Reviews: Our systems undergo regular security audits.
- Two-Factor Verification: Additional verification is in place for sensitive operations.
However, no technical measure can guarantee complete security. Keep your password private and avoid logging in from unfamiliar devices.
Cookies and Tracking Technology
okbajee15 uses cookies and similar tracking technologies on its website. Cookies are small files stored in your browser that help improve the functionality of the site.
6.1 Types of Cookies
- Essential Cookies: Essential for the core functionality of the website — they maintain sessions and store login status.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyze site usage and improve service quality.
6.2 Cookie Control
Cookies can be controlled or disabled through your browser settings. However, disabling some essential cookies may prevent certain features of the site from working.
Your Rights
As a user of okbajee15, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted, however some information may be required to be retained for a specified period due to legal obligations.
- Right to Object to Processing: You may object to your information being used for specific purposes.
- Right to Opt Out of Promotional Communication: You may request to stop receiving promotional emails or messages at any time.
- Right to Data Portability: You may request to receive your information in a structured and readable format.
To exercise any of the above rights, please contact our support team via 24/7 live chat or by email.
Data Retention Period
okbajee15 retains your information only for as long as necessary. Generally:
- Information for active accounts is retained for the full duration that the account remains open.
- Even after an account is closed, certain information may be retained for up to five years due to legal and regulatory obligations.
- Transaction-related information may be retained for an extended period as financial records.
Protection of Minors
okbajee15 is for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration and identity documents are checked in cases of doubt.
If information from a minor has been collected without our knowledge, please contact us — we will delete that information immediately and close the relevant account.
Policy Changes
okbajee15 reserves the right to change or update this privacy policy at any time. If there are any significant changes, we will publish a notice on the website or inform you at your registered email address. The updated policy will take effect from the date of publication.
Continued use of our services after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.
Relationship with Other Policies
This privacy policy applies together with okbajee15's other policies. For more details, please read our Terms and Conditions and Responsible Gaming Policy. In case of any conflict, the most recently updated document will take precedence.
Privacy Contact
Live Chat Support
Available 24/7
Talk to us in Bengali on our live chat at any time. Privacy-related requests are processed promptly.
Email Support
Email Address:
[email protected]
For data deletion, correction, or any other privacy-related request.